Thousands of members of USAA, the financial services company exclusively serving military members and veterans, say they’ve been the victims of theft from their accounts, and that USAA has done little to help.
“I want my money back, that’s what I want,” USAA customer Roberto Rangel told KABB-TV in San Antonio, Texas. He says he lost thousands of dollars from his USAA retirement savings account before he noticed the unauthorized transactions. He ended up selling some possessions to pay back $2,800 so his credit rating wouldn’t be damaged.
Another customer reported seeing deposits, then sudden withdrawals of the same amount, from his account.
“It was like they were playing mind games,” Currtis Murrah told WOAI-TV in San Antonio. “They would […]
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