As companies and government agencies around the world scramble to restore their computer systems following last week’s global outage from a faulty software update, questions are being raised about whether proper protocols for updates were followed.
Simultaneously, technology analysts are raising concerns about the extent of the United States’ increasing dependence on an oligopoly of cloud computing firms.
An antivirus software update issued on July 19 by CrowdStrike, one of the largest cybersecurity companies, caused more than 1 billion Windows-based computers to crash, taking down essential operations at airports, hospitals, 911 centers, police departments, trains, jails, municipal services, and corporate operations.
The company has issued multiple apologies since the event and pledged to resolve the issues, much of which cannot be fixed through system-wide updates but require fixes on individual computers. […]
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